Barry-Wehmiller Network
SITC

Strategic IT Consulting

At Design Group, we understand the complexities and challenges that come with planning, implementing, maintaining, and upgrading your technology, which is why we offer a broad range of IT services and solutions that can streamline your business.

Our team of technology experts specialize in making technology work for your company’s individual needs. When technology works for you, your business flourishes.

Learn more about Design Group's project experience in the Strategic IT Consulting Resource Center.

  • Strategy and Planning

    At Design Group, we have helped hundreds of companies just like yours create successful strategies and implement solutions that focus on reaching customers, operational efficiency, organizational change, technology enablement and business process improvements. These strategies result in significant cost savings and competitive advantages for your company. We consider ourselves an extension of our clients’ own team and work hard to understand your goals and objectives. Together, we can transform your business and processes to maximize your investment and resources.

    We offer multiple consulting services that include:

    • Health Assessments
    • Strategy Development and Refinement
    • IT Budget Planning and Analysis
    • Governance and Risk Management
    • IT Organization Design and Effectiveness

    Health Assessments

    IT Strategy Assessment

    Our IT Strategy Assessment is the first step in objectively analyzing the current state of your IT Organization. Companies expect their IT leadership to take their business to the next level, which is why it is critical to understand your current maturity. Design Group will focus on your strengths, identify gaps and find new opportunities that will help your company reduce costs, improve revenue and grow your business.

    The Strategic Health Assessment will map your company’s maturity based on the following criteria:

    • Alignment to Business Strategy, Goals and Objectives
    • Process definition, standardization, effectiveness, and compliance
    • Best Practices and Standards

    Design Group will deliver a report summarizing your overall health score by functional area and include key recommendations for improvement. This assessment will be a solid foundation to transform your business into the future and meet your company objectives.

    Business Systems and Process Assessment

    Design Group’s Business Process Assessment (BPA) will review your current processes (automated and non-automated), workarounds, non-integrated software and identify opportunities to improve your productivity and efficiency.

    The Business / System Process Assessment (BPA) will:

    • Highlight the overall effectiveness of the business process(es) as it relates to:
    • Consider new business functions and capabilities required to support business strategy and objectives
    • Provide a resulting set of documents highlighting the gaps and opportunities and recommended solutions including:

    Design Group will provide a report that will give you a better understanding of your current state and provide recommendations to improve efficiency and productivity, as well as identify opportunities for process improvements, policies and procedures.

    Infrastructure Health Assessment

    Design Group will assess your current infrastructure to review current integrations and structure to ensure your company is optimizing your IT resources, system availability and using best practices to support your existing systems. We will advise you on the best technologies to provide a flexible IT infrastructure that is easy to manage and accommodate future needs.

    The Infrastructure Health Assessment will map a company’s maturity based on the following criteria:

    Infrastructure Readiness
    • Physical Assessment of Networking Components and Technologies
    • Evaluation of Connectivity for WAN and LAN Components
    • Evaluation of all Connections for Latency / Connectivity Issues
    Security and Compliance
    • Vulnerability Assessments of all Network Components
    • Assessment of Security Configuration for all outward facing components
    • Host Based Intrusion Detection and Reporting
    • Remediation and Patch Management
    • Group-Policy and Active Directory Security Assessment based current best practices
    • Mobile Device Management Evaluation
    Physical Assessment
    • Evaluation of state of network components (servers, routers, firewalls, etc.) focusing on the following elements:
    • Evaluation of Desktop Computers, Laptops, Mobile Devices
      • Physical age and state of physical hardware
      • Firmware and Update status of physical hardware
      • Evaluation of Support Contract Status for all Network Components
        • Evaluation of Wireless Devices and Connectivity
    • Licensing Status
      • Evaluation and Assessment of Current Licensing with emphasis on the following vendors:

        •  Microsoft Product Suites
        • Vmware Product Suite
        • Citrix Product Suite

    During the IT Infrastructure assessment, our staff will perform a comprehensive check of your current infrastructure, discuss your immediate issues and future business IT needs, and provide a detailed summary of our findings, along with a recommended plan of action to help you meet your ongoing technology goals.

    Strategy Development and Refinement

    At Design Group, we connect your business goals with your IT objectives and help you develop a detailed plan that enables your company’s business capabilities, leverages your current technology, considers industry and technology trends and provides a road map for your future. We provide recommendations and actionable items that can help you achieve your goals and position your company for growth. Our Strategy Development and Refinement Services include:

    • Defining an IT Strategy that aligns with the Business Strategy
      • Purpose - Determines how IT will contribute to business success
      • Guiding Principles - Bias on technology decisions
      • Sourcing Strategy  – Guidance and approach on vendor sourcing
    • IT Strategic Plan
      • Purpose - Provides outline of IT-intensive programs to grow or transform the business, highlighting expected value creation and guide investment decisions, organization planning and resource planning
      • Content - High-level plans, costs, benefits, risks and scenarios
    • IT Operating Plan
      • Purpose - Provides details of how IT assets will maintained and serviced, focused on cost optimization / reduction, enabling processes and  support organization
      • Content – Operational financials,  infrastructure, and applications

    Strategy Development and Refinement

    IT Budget Planning and Analysis

    Design Group can help your Business and IT leaders identify and evaluate IT expenditures and make responsible decisions that will give you the best return on your investments. We will help you align your IT budget with your business goals and help you allocate and measure IT investments in key categories with the purpose of setting goals, bench marking, measuring performance and optimizing spend.

    Our cost review and evaluation includes activities such as:

    • Operating and maintaining existing technology
    • Replacing end of life assets
    • Growing and expanding business units and functions
    • Transforming business processes and solutions

    Governance and Risk Management

    IT Leaders are constantly faced with the challenges of managing risks.  A lack of oversight or governance can often lead to project delays or failures, budget overruns, inefficient or inappropriate use of funds, lack of user adoption and system failures. Design Group can implement metrics, processes, and define job roles and responsibilities, to manage risk, protect IT investments and ensure success in areas such as:

    • Portfolio Management
    • Program / Project Office
    • Project Management Methodologies
    • Risk Management
    • Change Management
    • Vendor Selection and Management

    IT Organization Design and Effectiveness

    Design Group will work with your company to help you evaluate, design and implement an IT Organization that will drive both personal and corporate performance. Clearly communicating roles and responsibilities will allow both the individual teams and the entire organization to prioritize tasks and identify best practices that will help in achieving your company’s strategic priorities.

    We can help your organization by designing IT organizations and transition plans that:

    • Optimize resources and spend
    • Increase business satisfaction by increasing responsiveness and quality
    • Align capacity and competencies with business priorities
    • Create and stimulate career growth
  • Solutions and Services

    Technology is constantly changing and improving, making it critical to the success of businesses. Flexible solutions that provide your company with the ability to adapt to change and grow are now a necessity. Having a reliable partner with industry experience to guide you is crucial. We at Design Group are that partner. Let us be part of your success story through:

    • Enterprise Resource Planning
    • Business Collaboration and Productivity

    Enterprise Resource Planning Solutions

    Infor XA

    The deepest, most comprehensive and secure ERP product on the market today for discrete manufacturers and is based on the IBM Power System platform.  It offers total information access at the user level, along with embedded social networking, advanced integration architecture, and unmatched simplicity in administration.

    Infor CloudSuite Industrial (SyteLine)

    A complete enterprise resource planning (ERP) system that improves productivity, both in the office and on the shop floor. Specialized by industry and built on Microsoft.NET technology, it has industry specific best practices built into this solution, creating one of the lowest Total Cost of ownership in the industry.

    Design Group has a proven Implementation and Project Management Methodology that creates a consistent and universal approach that optimizes the time and resources needed to minimize risk. Our methodology is based on providing ongoing project management and continuous improvement during the entire project lifecycle.

    Enterprise Resource Planning Solutions

    Warehouse Management/Supply Chain Execution (WMS/SCE)

    Focused on execution-oriented applications, including warehouse management systems (WMSs), transportation management systems (TMSs), global trade management (GTM) systems and other execution applications, such as real-time decision support systems and supply chain visibility systems within the enterprise, as well as throughout the extended supply chain.

    Configure Price Quote (CPQ)

    A sales tool designed to help companies produce accurate and highly configured quotes making all of the complex product, pricing, and business rules centralized, automatic and available in real-time.

    Product Lifecycle Management (PLM)

    Used to automate the management of product-related data and integrate the data with other business processes such as enterprise resource planning (ERP) and manufacturing execution systems (MES).

    Customer Relationship Management (CRM)

    Used to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns.

    Enterprise Asset Management (EAM)

    The lifecycle management of the physical assets of an organization. It covers subjects including the design, construction, commissioning, operations, maintenance and decommissioning or replacement of plant, equipment and facilities.

    Business Collaboration and Productivity

    Design Group understands that today’s companies are challenged to increase sales, reduce costs and improve productivity. Manufacturers are often required to create customized products that meet the unique requirements of each of their customers.  Organizational leaders are faced with providing their teams the information and resources to perform their jobs at maximum efficiency and to provide critical data that is easily accessible and shared across the company.

    Design Group has created a complete portfolio of Business Collaboration and Productivity Solutions to solve these common challenges, increase efficiency and give your company the competitive advantage it deserves.

    Design Group’s Customer Enablement Solutions automate and integrate your quoting and ordering processes.  Whether in an Engineer-to-Order or Configure-to-Order environment, these customizations can lead to a more lengthy and complex quoting and ordering process. Challenges that arise can result in quote and order inaccuracy, longer customer response times, loss of orders, customer dissatisfaction, longer lead times and higher costs. 

    Our Customer Enablement solutions include:

    • Customer Engagement Portal
    • eCommerce
    • Workflow Development
    • Configure Price Quote
    • CAD Automation

    Design Group’s Collaboration and Portal Solutions can give your team greater access to information, automate manual processes and increase collaboration, all while providing greater control of the source data.  Many times information is spread across multiple applications, spreadsheets, documents and emails. We can develop a centralized and governed approach to business information, data interaction and management that will result in improved compliance and productivity gains.

    Our Collaboration and Portal Solutions include:

    • Collaboration (SharePoint)
    • eLearning
    • Centralized Management Repository
    • Customer Self Service Enablement
    • Document Management
    • Business Intelligence
    • Version Control

    Design Group’s Software Integration and Custom Development Solutions helps your company with your data integration needs, taking it from where it is stored and delivering it to where it is needed, resulting in better decision making.  Connecting existing on-premises systems to the cloud, IOT systems, BI data, and new enterprise applications we help integrate databases swiftly, painlessly, and cost-effectively.  We assess your existing solutions and offer recommendations to ensure you are leveraging your systems to bring the most value. We bring integration expertise of core business applications such as ERP and CRM and provide Custom Application Development to a variety of Microsoft Technologies including SharePoint, BizTalk, and utilized Java and .NET programming.

     Enterprise Application Integration  Application Development  
     Business Continuity Technology Evaluation, Recommendation and Implementation

     

  • Training and Education

    We know the importance of having a highly knowledgeable and skilled team. Let us take your team to the next level with our product module and application training. Our experts will train your team on:

    • Infor XA - All Modules
    • Infor CloudSuite Industrial (formerly SyteLine) - All Modules
    • XA Bootcamp

    We can also help you implement Infor EPAK, develop documentation, and offer training and performance support materials. 

    As an Infor Channel Partner for both Infor XA and Infor CloudSuite Industrial (SyteLine) customers, we offer product solution training to ensure that you are maximizing modules and utilizing products to their full potential. We offer a variety of training methods such as formal Classroom training, One-on-One, Train the Trainer and web-based training.  Our knowledgeable consultants can create a custom session to meet the needs of your company. 

    With high demand from our customers for core development technical tools training, our XA team has identified five core tool sets for you to fully utilize your Infor XA ERP system.

    Infor XA Process Improvements & Development Tool Set Training:

    • Power-Link - Basic and Advanced
    • Enterprise Integrator - Basic and Advanced
    • System-Link and Web services
    • ION
    • Infor XA Administration 
  • Managed Services

    When your IT staff is inundated with changing technologies while trying to manage numerous requests and priorities with limited resources, they often feel overwhelmed and undervalued. We will help you reduce downtime and maximize both your software investment and the productivity of your IT staff.  By outsourcing some, or all, of your IT needs, you can free up your internal team to focus on your core business initiatives and priorities all while you experience faster response time, predictable costs, quicker implementations and improved security.

    We offer a variety of Managed Services that allow for long-term maintenance and support of your systems including:

    • Application Managed Services
    • Help Desk Support
    • Infrastructure Managed Services

    Application Managed Services

    With Design Group as your partner, you can rely on us to bring the most effective IT services right to your business. We offer a variety of Application Managed Services, including Application Support services:

    • Level 1 Support up to 24/7 support
    • Level 2 break/fix support
    • System and job monitoring
    • Issue resolution tracking
    • SLA management

    We offer specific Application support on:

    • Infor XA ERP
    • Infor CloudSuite (SyteLine)
    • Microsoft Dynamics AX & CRM
    • Microsoft SharePoint
    • Microsoft BizTalk
    • Microsoft.NET applications

    Help Desk Support

    By outsourcing your Help Desk Support to Design Group, you provide your staff with a centralized point of contact that will monitor and quickly respond to requests. We will troubleshoot all issues, create resolutions for known recurring problems and be a reliable source for your employees in their time of need. We will be there for you every hour of every day.

    Our Global Help Desk offers:

    • Level 1 Support up to 24/7 support
    • Incident Logging and Monitoring
    • Password Resets
    • Troubleshooting
    • Request Management

    Infrastructure Managed Services

    At Design Group, we offer dependable, flexible and proven services and solutions that give your business the best possible return on one of your biggest and most important investments. Our Infrastructure Managed Services include:

    • Disaster Recovery Planning
    • Virtualization/Cloud Services
    • License Management
    • Email configuration
    • Technical audit
    • Network administration
    • Enterprise security and compliance
    • Asset Management
    • Infrastructure Maintenance – software updates
    • Equipment and Infrastructure acquisition
  • Software Solutions

    Here at Design Group, we are proud to be an Infor channel partner. In addition to many Infor products including Enterprise Resource Planning, Customer Relationship Management and the many products that extend your ERP Systems, we have also created our own products that can extend the functionalities of your ERP system.

    Infor XA Plus Products

    Design Group has decades of experience in both using and implementing Infor XA. After numerous customer requests and our desire to provide you with tools and enhancements to better run your business, we have created new products to further extend Infor XA ERP. 

    Our product add-ons:

    SMPlus

    A Security and Separation of Duties App that greatly extends security with built-in separation of duties and predefined role management within the Infor XA ERP environment, using the Infor Development Framework (IDF).

    ReceivePlus

    A Receipt and Issuing App that allows you to receive and issue in one step. Faster delivery of items are created by visibility into Open Manufacturing Orders.

    ImportPlus

    A Data Import Tool that allows you to import data just by adding some structure information into a table by using the System-Link framework.

    ECPlus

    An Engineering Change Control App that allows engineers to change data via an external solution that allows documentation of the change and controlled release of updates to XA via a gatekeeper.

    Many XA customers already use SMPlus for managing Separation of Duties and security including roles. Our newly packaged ReceivePlus, ImportPlus and ECPlus leverage years of application knowledge used at our parent company, divisions and customers to bring that functionality to all XA customers.  These products create an immediate and additional value to their existing system and increased efficiency and productivity.

    Enhance your Infor XA Solution with the extended capabilities of the Design Group Infor XA Plus Products today!

    Other Products:

    CAD-ERP Bridge

    A tool that integrates engineering and ERP systems, reducing duplication of data entry into both systems. This tool increases the productivity and integrity of the documentation.

    Infor - Partnership built on a shared commitment to our customers

    Design Group has been an Infor channel partner for more than 25 years. Infor shares our commitment to providing proven business solutions that will support business growth and provide a competitive advantage to our customers. Infor, with over 90,000 customers in 170 countries, has built complete business platforms on a common user interface that offers integration flexibility and without the hassle of customization and have provided deep industrial capabilities to their customers.

    In addition to Infor XA ERP and Infor CloudSuite Industrial, B-WI also provides additional Infor solutions that extend your ERP solution to your customers and vendors, improves your supply chain and gives greater visibility to your organization.  These products are integrated into Infor XA and CSI, and are also stand-alone products that integrate with other ERP systems.

    Infor Supply Chain Execution/Warehouse Management (SCE/WMS)

    Combines labor management, transportation management, and third-party logistics (3PL) billing with warehouse management in a single, unified solution with a common database and user interface, you can unite your entire supply chain into an integrated, streamlined business process.

    Infor Configure Price Quote (CPQ)

    With Infor® Configure Price Quote (CPQ), you can sell complex products more quickly from opportunity to cash, eliminating costly errors and speeding up the sales cycle.

    Infor PLM Accelerate (powered by Aras)

    A highly scalable and secure product lifecycle management solution that integrates with ERP and CAD systems and unifies the product development process. It enables you to manage more complex configurations of the bill of materials (BOM).

    Infor Customer Relationship Management (CRM)

    Infor CRM (formerly Saleslogix) is an award-winning CRM solution that delivers a complete view of customer interactions across your sales, marketing, customer service, and support teams.

    Infor Enterprise Asset Management (EAM)

    Infor EAM is the most configurable enterprise-grade asset management solution on the market. It gives you the power to improve capital asset management in ways that increase reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and support sustainability initiatives and is available in industry-specific editions.