Proactive Support
On-Site Preventative Maintenance
Quarterly on-site visits to ensure the proper operation of automation devices and reduce downtime. This includes visual inspection, review of any faults/errors, and overall system health. In addition, Design Group will schedule a meeting to review the findings of the preventative maintenance visits and all support calls with your team.
Remote Monitoring
Our professionals monitor your PLCs, HMIs, VFDs, network switches, servers, and other assets remotely and proactively notify you of any issues.