3 Reasons You Need an On-Call Automation Support Program

February 17, 2021

Design Group’s 24/7 System Integrator Support program guarantees on-call support for break-fix scenarios 24/7, 365 days per year. This includes support for all of your automation devices – PLCs, HMIs, VFDs, Safety Systems, Control Networks, Servers, and SCADA Systems.

1) Around-the-clock Access to our Automation Experts

Call the support number to speak with a live representative any time you need us. One of Design Group’s skilled automation experts will begin troubleshooting immediately by getting on the phone with you and online with your control system.

Guaranteed support means you don't need to count on just one person to answer their phone.

2) Reduced Downtime

Our average five-minute response time means you’ll be back up and running shortly. Plus, we conduct quarterly on-site preventative maintenance visits to ensure everything is functioning properly – stopping issues before they even start.

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3) Cost Savings

Our program has a convenient monthly fee that rolls into your operating/maintenance budget.

Ready to Get Started?

The Design Group team stands ready to quickly provide a quote for your customized support program. Call or email to learn more or get started right away.

877-882-3400 Send Us An Email

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Ansh Guglani is a Project Manager in the San Francisco Bay Area with a strong background in Packaging and Process Controls Systems. He holds a Bachelor’s Degree in Electrical Engineering from The Pennsylvania State University. Ansh has spent the entirety of his career in client-facing roles, including in the Electric Car and Advanced Technology industries. He now focuses on project execution and business development in the South Bay.